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For funding methods for web services, the options presented in this section are generally applicable to the size of the facility in question and the associated financial decisions. Funding is considered primarily from a cost perspective and some suggestions are provided for ROI models.

Business costs

In a small network environment, it may be sufficient to absorb the ‘business costs’ of network services. A minimalist network zone may only provide a small number of services concurrently with the network equipment, allowing the network equipment to be brought online and configured to interconnect the endpoints within the zone, with the subsequent network maintenance being carried out entirely by the company’s own maintenance staff. In general, this approach is only applicable to the smallest enterprise network areas where minimal funding is provided.

Project-based funding

New construction and expansion of the network is a method of investment as part of the cost of a specific project. For example, a new business needs to be applied within the enterprise and the bearer network needs to be built by expanding the relevant network equipment. This model provides a simple way of costing the network services required for a particular project. However, over time, the total capital cost may become unclear as subsequent projects are encountered and their content will only increase over the existing network service content. This can lead to audit issues as existing equipment configurations are adjusted, resulting in changes to the originally estimated service content.

Departmental billing

The operations and maintenance department of an organisation purchases network services on a regular basis and in the process needs to service the existing network and the network equipment purchased during expansion projects. The cost of these services is attributed to the O&M department itself and is not related to a single project. This type is better able to provide services to the business from the perspective of overall network planning and long-term maintenance.

Network services as a business function

Larger scale network optimisation services can involve more complex projects and companies need to calculate the purchase cost of a particular type of internet service separately so that a professional service company can provide a professional and detailed optimisation solution for the network at the right time. This process includes the whole process of research, planning, testing, implementation and maintenance of the Internet.

In today’s world, most companies, no matter what kind of company they are, need to use the internet to support the running of their company, whether it is for office or business, the internet is already a key element of their company. In today’s e-commerce world, financial transactions are conducted almost exclusively by consumers connecting to the servers of a commercial company’s corporate data centre via the internet, making the web a profitable platform. From the consumer’s point of view, the usability of a website is often the only indicator of the company’s presence, and its unavailability can give rise to misconceptions about the company’s capabilities. With more and more consumers banking, shopping, transacting and communicating online, the web has become a vital artery to support the core of businesses such as e-commerce.

Rachel Dunn

Lajur Pejalan